A lot of persons who start using their first web hosting account, or change companies, normally have queries in regards to how certain tasks are accomplished or stumble upon predicaments when setting up various things such as e-mails, website settings, etc. That is why, many web hosts have prepared documentation with frequently asked questions and issues so as to help their clients obtain information swiftly and seamlessly. Consequently, the help desk support team members can dedicate more time to real problems that some customers may be encountering, since the solution for the smaller things will be available on the World Wide Web and clients can easily solve them without having to contact the client support team. Having detailed documentation is exceptionally important, particularly for new clients with zero past experience, since the hosting service involves a vast number of features and lots of individuals can become puzzled about what action to take. A good information repository can both help you accomplish the operations that you wish and learn how the hosting service works as a whole.
Extensive Online Documentation in Hosting
If you buy a hosting package from us, you will be bestowed with access to our thorough online help documentation where you will find information on pretty much everything related to our hosting services. The topics range from how to create an email address on your feature phone, to how to accomplish different things using an .htaccess config file. The articles themselves are written in a simple-to-understand way and offer comprehensive guides on how to do a certain task within your Hepsia Control Panel. You can also find info that is not directly connected with Hepsia, for example one that concerns applications on your PC. The full archive of articles will be available in the Control Panel’s Help section, but those that are applicable to a certain section can be accessed on the spot. Since we’ve covered as many topics as possible, you’ll be able to acquaint yourself with virtually everything connected to your web hosting account.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated plans, will permit you to access the comprehensive online documentation that we have compiled for you. The articles contain generic info on our services, how-to guides about the various functions that you can use, plus troubleshooting instructions that can help you resolve common issues that you could stumble upon. The topics that we have covered include more or less everything, from basic things such as how to host a brand new domain name in the account, to more elaborate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you are on, whilst the complete article list is accessible through the all-inclusive Help section.