Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Resolution Warranty

  • Our crew of techs will do their best to answer to your help demands within about 1 hour. If, however, the situation you have stumbled upon requires the help of the Admin =Department,= we are going to forward the ticket to the administrator on shift and will write a note to inform you.

  • Top quality support service

  • Professional Customer Help And Support Service

  • We will be on line for you 24 hours a day to offer you assistance and customer support and also to aid you with any trouble that you could stumble upon as you are organizing your virtual server. We can support all installed in advance programs, like your OS, server administration panel (depending on the VPS type) and the Hosting Control Panel produced solely by our developers.

  • Intuitive help center

  • An Intuitive Help Zone

  • Each part of the Hosting Control Panel that comes as a gift with your VPS gives a built–in article base. You will see a group of comprehensive how–to posts and a group of step–by–step video courses that demonstrate all the normal site supervision jobs. You can use them by clicking on the Help or Video control keys in the right part of each Control Panel section.