1 hour ticket response
Our team of tech support engineers is committed to giving swift answers to all your questions. We will examine your trouble ticket once it has been received and will reply back with a solution to your problem within maximum one hour after the trouble ticket submission. In reality, our average ticket response time is 20 minutes.
A First–Rate Help Desk Support Service
Each member of our customer service staff has lots of years of experience in the hosting plans business and the vast majority of them have been with us for at least 5 years. They all are prepared to respond to all your queries in the most professional manner possible.
An Intuitive Help Center
Integrated into the Hosting Control Panel is an easy–to–navigate Help Center section, which includes various sources of information. You can browse through a constantly updated knowledgebase featuring web hosting account administration articles and site administration articles, check the educational video tutorials or check out the F.A.Q. database.