Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help section built into your Hosting Control Panel features a selection of help articles and regularly asked questions. Aimed towards solving any common issue that you might possibly run into, they are written by our support team of trained techs.

  • Top quality support service

  • Instructional Video Clips

  • If you wish to see how a task is executed or how a problem is addressed, instead of just reading about it, check out our compilation of how–to video tutorials. They cover many different topics and will help you quickly find your way around our Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 client support service with a one–hour response guarantee. A group of seasoned support engineers will be at your disposal to attend to all the questions that you may possibly have. During non–busy periods, a reply will be given in even less than 20 minutes.