Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour response warranty with all of our hosting plans packages, which means every single help question you send is going to be answered to in only 60 minutes max. Our support crew members have been taught to promptly handle any case and to supply you with quick information on any difficulty that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Our support service is delivered by a crew of competent employees who’re prepared to answer to your questions asap. You can easily contact the tech support team crew by launching a technical support ticket from your Hosting Control Panel or by sending us an email. On business days, you may also contact us on the telephone or take advantage of the live chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel provides a complete know–how base which is integrated into all areas. In each area, you’ll find a Help button that will load for you a selection of step–by–step guides on how to use a certain function or accomplish a specific action. Additionally, we have generated guide video tutorials in an effort to get a better idea of the Control Panel’s interface.