Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour response warranty with all of our hosting plans packages, which means every single help question you send is going to be answered to in only 60 minutes max. Our support crew members have been taught to promptly handle any case and to supply you with quick information on any difficulty that you may have.
A Top–quality Support Service
Our support service is delivered by a crew of competent employees who’re prepared to answer to your questions asap. You can easily contact the tech support team crew by launching a technical support ticket from your Hosting Control Panel or by sending us an email. On business days, you may also contact us on the telephone or take advantage of the live chatting solution.
An Intuitive Help Section
The Control Panel provides a complete know–how base which is integrated into all areas. In each area, you’ll find a Help button that will load for you a selection of step–by–step guides on how to use a certain function or accomplish a specific action. Additionally, we have generated guide video tutorials in an effort to get a better idea of the Control Panel’s interface.