Q: Why do I need to move my website? What does website migration involve?
A: The website migration service provided by Neteasy Hosting is completely free and involves transferring all your website files, databases and emails from your current web hosting provider to your new web hosting account with us. We will also modify all the settings needed for your web sites to be fully operational on our cutting–edge cloud hosting platform.Our techs are completely capable of transferring any kind of web site. With years of work experience in this field, they’re experts in the inner workings of our hosting platform, our Control Panel and all other well–known Control Panels. For them, moving a custom–built app with many custom libraries is as easy as moving a simple WordPress–based weblog.
Q: How long will the web site migration process take?
A: We strive to accomplish all website migrations as quickly as possible. However, we do not have a set time frame for web site migrations. There are various elements that you need to consider – the sheer size of your site and the workload of our website migration staff, etc. We always strive to accomplish each migration in less than 48 hours. With smaller sites, our staff usually manages to finish in under 24 hours.
Q: My personal privacy is essential for me. What information do you need?
A: We will require the login details for your current hosting provider’s Control Panel along with the website’s name (domain name).
Q: My current hosting account has delicate data inside. How can I rely on you?
Q: Will there be any outage for my web site?
A: No. Your website will remain fully operational during the transfer. Once everything is completed on our end, we will let you know so that you can examine it and check for any problems. If everything’s okay, all you will need to do is change your domain name’s DNS records.
Q: Will my present hosting provider need to provide any information/help?
A: Nope. We will never touch base with your web hosting provider about anything at all. They won’t be aware of the website transfer either.
Q: Which web hosting providers can you transfer web content from?
A: Yeah. We support all common Linux–based hosting platforms. We do not support Windows–driven web hosting platforms, since we don’t offer Windows hosting services ourselves.Furthermore, we don’t support proprietary website creation and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.